FAQ
Shipping & Delivery
We offer free shipping from €50. All orders in Europe are delivered within 1-2 working days. Orders outside of Europe are delivered within 2-4 working days.
Returns and Exchanges
All purchases from Counter Drip are returnable within a 14 day trial period from the day of receipt of the order. All our products come with a lifetime-warranty
Product information
All Counter Drip products are made of real 14-18K gold and genuine white rhodium (white gold) All our products are thoroughly tested for quality. Our base materials include: Stainless Steel, Brass & Sterling Silver.
Warranty
We offer a lifetime-waranty on our jewelry from the day of purchase. The legal guarantee applies to jewelry that you buy from us.
Payment
Our payments methodes include: PayPal, Credit cards, Apple Pay, Sofort, Klarna Afterpay, iDeal, Belfius, EPS & Giropay. We dont accepts Bank Transfers.
Other questions
If you have any questions about your order, delivery, return information, warranty or repair, please contact our customer service.