FAQ

Shipping & Delivery

We offer free shipping from €50. All orders in Europe are delivered within 1-2 working days. Orders outside of Europe are delivered within 2-4 working days.

Returns and Exchanges

All purchases from Counter Drip are returnable within a 14 day trial period from the day of receipt of the order. All our products come with a lifetime-warranty

Product information

All Counter Drip products are made of real 14-18K gold and genuine white rhodium (white gold) All our products are thoroughly tested for quality. Our base materials include: Stainless Steel, Brass & Sterling Silver.

Warranty

We offer a lifetime-waranty on our jewelry from the day of purchase. The legal guarantee applies to jewelry that you buy from us.

Payment

Our payments methodes include: PayPal, Credit cards, Apple Pay, Sofort, Klarna Afterpay, iDeal, Belfius, EPS & Giropay. We dont accepts Bank Transfers.

Other questions

If you have any questions about your order, delivery, return information, warranty or repair, please contact our customer service.